2/5/2025
11 am pt / 12 pm mt / 1 pm ct / 2 pm et
*approximate length: 45 minutes to 1 hour
presenter: jeff lapin, cpm®
every property manager has or will have to manage emergencies at their properties at some point in their careers including fires, floods, injuries, blackouts, and even active shooter situations. most of us know this is true and hope that when that time comes, we and our staff and contractors will be able to effectively control the situation, do the right things in the right order, protect the residents, preserve the property, deal with the aftermath (including processing an insurance claim) and restore normal operations. hope, however, is not a plan.
join us as, irem cpm® and instructor jeff lapin discusses how having a predetermined and rehearsed emergency plan for each property can reduce stress, demonstrate proper diligence, gain control of the situation, and do the right things in the proper order when all heck is breaking loose.
first we will tackle doing the hardest part – getting started on your emergency plans. jeff will walk attendees through a step-by-step process of thinking through what are the most likely emergencies at any given property, and then forming a logical plan, with the assistance of your team, for managing those emergencies.
jeff has 40 years of experience managing residential and commercial properties and was a co-owner of an emergency management consulting firm in california.
- after you have attended this webinar, you will be able to:
- recall the basic steps involved in creating a customized emergency plan for each property you manage
- determine how to get started in formulating a plan that addresses the steps to be taken in the most likely emergencies at your properties
- state how to test your plans in a tabletop exercise designed to simulate the conditions that can be expected during an emergency
jeffrey lapin, cpm®, arm®, drei is an expert in commercial and residential real estate management and operation including standards of practice, policies and procedures for maintenance, property management, risk management and financial operation with over 40 years of hands-on operations knowledge and experience. he is a content creator and frequent presenter of educational programs for irem.