course description
now more than ever, it is necessary to examine and refine your company’s value proposition and service offerings to ensure they meet the needs of your tenants and owners. this course will explore opportunities to identify and develop service lines for the property management company that support best-in-class customer service to the tenant and property owner and drive additional cash flow. join david domres, cpm®, ccim, as he reviews tips and best practices for implementing niche income streams.
after this course, participants will be able to:
- provide prioritization, scheduling, cost and quality control of services offered
- enhance company branding and service line offerings
- build key performance indicators to sustain quality and profitability
review our course policies and procedures page for further information