course description
sponsored by:
five stars is never enough. when you really start to dive into what your reviews mean to your tenants, you will see that there is a lot more to your online reviews than just stars. join us as tyler pulsipher, senior enterprise account executive of podium, dives into a recent study that shows us what people are looking for when they look up your properties online. tyler will show us how the pandemic has changed what your tenants expect. learn more about gathering and responding to reviews and keeping your online reputation robust.
learning objectives:
- consumers are reading more reviews more consistently than ever before
- reviews heavily influence consumer decision-making
- consumers are looking for review quality, quantity, and responses along with high rating
- local businesses need to make leaving reviews convenient, frictionless, and necessary
- local businesses need to be proactive about improving their online reputations
review our course policies and procedures page for further information