course description
sponsored by:
from the moment they become interested in your community, renters are embarking on a journey. the destination is their dream apartment. offering a smooth experience can seal the deal. being easily found in searches, answering all (prospect and resident) questions in a matter of minutes (not hours or days), and making it simple for applicants to verify their identities can make long-lasting positive impressions.
learning objectives:
- discover how to create smooth customer experiences despite staffing challenges
- get a clear picture of fraud risk, warning signs and ways to protect yourself
- learn how to leverage automation so you never miss opportunities
review our course policies and procedures page for further information