course description
chrystal skead, cpm®, arm®, will cover leasing agent skills ranging from the basics to tips and tricks for more experienced agents. she will show you how to enhance your current skills as a residential leasing agent to become much more effective at turning prospects into applicants.
learning objectives:
- have a solid awareness of how to create great first impressions with your prospects
- understand the importance of and ways to ensure optimal personal and property presentation
- be able to demonstrate effective methods of greeting, qualifying, features and benefit selling, overcoming objections, and closing
review our course policies and procedures page for further information