course description
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every great sports movie has the “preparation” scene: exercising, training, equipping, running uphill in the snow, waxing the car, shooting countless basketball free throws in an empty gym. the stars know they won’t be successful without the disciplined reps, and when the time comes, they succeed because they put in the time and work. it’s the same in our workplaces: teams succeed because they understand the “game of work.” success today is measured by the customer experience, the user interface and the level of engagement by each and every team member.
learning objectives:
- discover techniques for building foundational strength
- improve your “playbook” for continuous improvement
- use simulated learning to enhance performance
- create a game plan through proper preparation
review our course policies and procedures page for further information