course description
this is the last part of a three-part series that introduces the recovery billing process to newer property managers and supplies helpful guidance to the experienced property manager. included is an examination of the expense recovery process, beginning with budget estimates up through and including year-end reconciliation billings. emphasis is given to methodologies and processes for grossing up and administering expense caps. base year management is discussed as well as tactics that reduce the likelihood of a tenant audit. the value of thorough and accurate lease abstracting is demonstrated, and the course concludes with recommendations for best practices and strategic planning.
part 3 learning objectives:
- review the operating expense billing process
- learn the best ways to communicate with tenants
- outline overall best practices and strategic planning
- define key invoice components
- understand base year management concepts
review our course policies and procedures page for further information