irem course, certification exam, and webinar information & policies
as of april 2024
accessing courses and webinars
all courses, webinars, and related materials are accessed through irem learning.
after registering for a course, you will receive an email with a receipt for your registration and additional details, including how to access the course.
after registering for a webinar, you will receive an email that includes a receipt and details about accessing the webinar.
all emails are sent to your primary email on file, which is also your username for accessing irem learning. if you do not receive these emails, please check your junk, or spam folders.
the chart below outlines the amount of time you will have access to courses and webinars. irem does not provide extensions for courses.
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type
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access in irem learning – deadlines for completion
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self-paced online course
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12 months from date of registration, including access to the course exam
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live online course
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30 days from last day of instruction, including access to the course exam
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classroom course
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30 days from last day of instruction, including access to the course exam
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com exam
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30 days from date of registration (if you register for the independent exam)
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arm track (self-paced online)
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12 months from date of registration to complete all 3 elements, including access to exams
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acom track (self-paced online)
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12 months from date of registration to complete all 3 elements, including access to exams
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arm track (classroom)
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30 days from last day of res201, mah201, or mxd201 instruction, including access to exams
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acom track (classroom)
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30 days from last day of cml201 or mxd201 instruction, including access to exams
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webinar
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recording available for 30 days after webinar
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technical requirements for live online and classroom courses
- laptop computer or desktop computer (if you are taking this course in a classroom, you will need to bring your laptop to class)
- calculator
- reliable internet connection
- built-in or external webcam (live online)
- speaker to hear the class (live online)
- microphone to speak to the class (live online)
- ability to access a zoom meeting via a desktop or laptop computer (live online)
accessing and scheduling certification exams
all certification exams are taken with a live online proctor through proctoru and are accessed through irem learning. for more information about live online proctoring and how to schedule your exam, click here.
after registering for a certification exam, you will receive an email with a receipt for your registration and additional details, including how to access the exam. all emails are sent to your primary email on file, which is also your username for accessing irem learning. if you do not see this email in your inbox, please check your junk or spam folders.
certification exams are open book, which means you may only access irem course materials during the exam - either a hard copy (can be downloaded from your course offering) or a digital pdf version.
the chart below shows each exam and the respective completion deadline. this deadline is included in your course registration email and on your dashboard alongside your offering on irem learning. irem does not provide extensions for certification exams.
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exam
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exam completion deadline
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acom certification exam
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exam registration only – 30 days from the date of registration
classroom acom track – 30 days from last day of cml201 or mxd201 instruction
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arm certification exam
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exam registration only – 30 days from the date of registration
classroom arm track – 30 days from last day of res201, mah201, or mxd201 instruction
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cpm capstone
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mpsa – 7 days from last day of two-day mpsa prep course
cpm certification exam – 30 days from last day of two-day mpsa prep course
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independent management plan
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12 months from date of registration
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results for all certification exams are calculated immediately upon submission. an exam score of 70% or better is needed to pass the cpm, arm, and acom certification exams and the mpsa.
technical requirements and considerations for certification exams
- laptop computer or desktop computer
- cell phones and tablets are not permitted
- reliable internet connection
- built-in or external webcam
- working microphone and speaker
- a standard calculator or the calculator on your laptop (no phone calculators)
- only one screen can be used for the exam (you can use an external monitor if your laptop is set to mirroring and closed)
for additional technical requirements for certification exams, click here.
registration cancellation policy
to have consideration for a registration refund or transfer, we require that you contact us in advance of your course/exam/webinar at cancellation@irem.org or (800) 837-0706. the chart below describes our cancellation policy based on the timeframe in which you provide written notice. irem does not provide extensions for any courses.
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more than 7 days before course start time
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24 hours to 7 days before course start time
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less than 24 hours before course start time or no show
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classroom course
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full refund or transfer to another classroom, live online, or self-paced online course
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refund less a cancellation fee of $150 or transfer to another classroom, live online, or self-paced online course less a change fee of $150
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non-refundable and non-transferable
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live online course
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full refund or transfer to another classroom, live online, or self-paced online course
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refund less a cancellation fee of $150 or transfer to another classroom, live online, or self-paced online course less a change fee of $150
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non-refundable and non-transferable
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self-paced online course
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non-refundable and non-transferable
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non-refundable and non-transferable
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non-refundable and non-transferable
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webinar
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full refund or transfer to another webinar
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non-refundable and non-transferable; 30-day access to recording after live webinar
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non-refundable and non-transferable; 30-day access to recording after live webinar
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note: irem may from time to time find it necessary to cancel a classroom course, live online course, or webinar. in such cases, your registration fee will be fully refunded. however, irem assumes no liability for any expenses incurred other than the registration fee.
ada reasonable accommodation requests
irem provides students with reasonable accommodations in accordance with ada/section 504 and applicable state law. accommodation requests must be received at least 10 business days (5 business days for mpsa) before scheduled exam/course. please complete this online form to submit your request.