ngozi gonzalez, arm®
community manager
acento real estate partners
falls church, virginia
ngozi gonzalez, a dedicated community manager at acento real estate partners, shines brightly in the property management industry with six transformative years of experience. starting as a leasing professional, ngozi's unwavering dedication led her to manage over 1,400 units, showcasing her natural leadership skills and operational savvy.
working with acento, a renowned investment, management, and operating real estate firm with clients spanning the united states and latin america, has shaped ngozi into a versatile professional. her aspirations lie in evolving into a leader who inspires upcoming generations to value inclusion and peace in the workplace. she is now on a journey towards acquiring a certified property manager (cpm) certification to further broaden her real estate proficiency.
ngozi's professional journey is adorned with impressive achievements, like boosting her team's customer satisfaction score by a striking 88.32% and slashing rent delinquency by 69.62% over two months. her leadership shines in organizing engaging community events.
as a maryland native, ngozi is a zealous crab aficionado, fluent in spanish and rooted in both west african and latin american heritage. she stands as a vibrant testament to the power of diversity and the possibilities it brings to her personal life and the real estate industry.